Really disappointed in Brick Avenue for this

I had to draft this email today with a lot of pain :/. I had mentioned about the air circulation issue right from the time I moved in. After 8 months they inspect and tell that there is mold because of HVAC damage and then this happens. This just makes me super sad :/

Hi ,

I wanted to bring a couple of concerns to your attention regarding the mold removal team. They entered my home without waiting for me to answer after knocking, which felt like a serious breach of privacy. I find this unacceptable and would appreciate measures to prevent this from happening again.

Given this, I’d like to request a lock inside my home for added privacy, as I felt very unsafe today.

Additionally, more notice about the extent of today’s work would have been helpful. I wasn’t informed that they would be here all day, cutting through walls and making significant noise. Since I work from home and take meetings, this disruption was difficult to manage.

I hope you understand my concerns and take these requests into consideration.

Thanks