Need to vent and hopeful someone can relate
Hi everyone, I just need to vent about my job and see if others have a similar experience working at a call center. I’ve been working at my call center job for 2 years now, I’m in my early 20s so this is my first professional job. I like the people I work with and we all get along pretty well but I am so sick of this job. I’ve gained so much weight working here because we’re constantly sitting and staring at a screen, I’m so sick of the back to back calls, I’m sick of the idiots that call and ask dumb questions or just have entitlement. Every single thing you do is monitored, the expectations are so high for such little pay and we’re legit expected to suck it up when a caller is rude and remain professional. We usually have certain periods throughout the year that are considered peak but all of 2024 and now 2025 has been extremely busy and I feel like none of the management understands how difficult it is. All of my coworkers are burnt out and we’re all exhausted from working, i had started smoking 🍃 significantly more due to this job however i have now quit. I feel like my life revolves around my job and when i log out, im too tired to do anything else in my day. I like my manager a lot and I know it’s out of her control but she takes multiple vacations throughout the year while the rest of us barely make it paycheque to paycheque, can’t afford a vacation and we’re struggling everyday from the back to back calls and no time to even breathe.