Why my Elegoo saturn print only support?

Hello guys I'm having this issue for almost 2 weeks. I try everything watching tutorial online but nothing change. I have a Saturn Elegoo printer. When I try to print any kind of design my elegoo print only the support but nothing more. The first layers of the product get stucked in the fep.

I don't know what to do. I use only washable trasparent resin with color ink. I

Do you guys think this issue have something to do with chitubox setting and exposure time? Please let me know

https://preview.redd.it/81dck6nd6i2c1.jpg?width=1512&format=pjpg&auto=webp&s=c113cce06bdfcceb541782ea517fc5466a5ef36f